CLAUSE
ONE:
MANAGEMENT OF THE QUALITY SYSTEM
What
must done to establish, operate and manage your quality
system.
CLAUSE
TWO:
CONTROL OF CRITICAL DOCUMENTS & RECORDS
The
process that identifies and ensures all documents relating
to quality are always up to date and available to those
who work with them.
CLAUSE
THREE:
CUSTOMER NEEDS
The
matching of your customer's expectations and your capabilities.
CLAUSE
FOUR: PURCHASING
Specifying
your needs clearly to approved suppliers and ensuring that
you get what you ordered right, and on time, every time.
CLAUSE
FIVE: TRAINING
AND WORK INSTRUCTIONS
Sets
up all training systems to ensure staff are fully trained
for the work that they do.
CLAUSE
SIX: INSPECTION
AND CONTROL OF SUB-STANDARD WORK
Formalizing
your quality plans, establishing measuring and test equipment
calibration. The installation of a systematic process for
handling all non-conforming work.
CLAUSE
SEVEN:
QUALITY IMPROVEMENTS
How
to handle quality failures and resolve them so they do not
reoccur. Establishing your continual improvement cycle.
