The
Q-BASE program was started in New Zealand, by Telarc, the
country's leading quality system certification body. Telarc
has been active in the field since 1984. It was found that
many smaller businesses were struggling with the cost and
size of the ISO 9000 system, but were under some commercial
pressure to implement it. After appropriate market research,
a special certification program was developed to meet the
needs of small businesses. This was named the Q-BASE program.
The program was started in 1991, really got going in 1994
and by now is so successful it has spread from New Zealand
to Australia, Asia, Europe, and North America.*
*
Reproduced by kind permission of:
- Q-BASE
New Zealand
- A
division of Telarc New Zealand
-
